Ravikumar Arumugam

Walmart

I was partnering with Walmart’s SRE post-purchase team to redesign their SRE unified observability enterprise application called Wishlenz. I also partnered with the Managed operation portal team to create operation mobile applications for both iOS and Android.

Collaborated with the SRE post-purchase cross-functional teams and created new design systems called “Whishlenz components” specifically for the Wishlenz enterprise application.

In Zulily, Managed in-house and user-based design projects by partnership with multiple squads such as Member Vendor Portal (MVP), Event Analyzer (EA), Inventory Management (IM), and Influencer Portal (IP) squads for redesigning enterprise applications, Portals, and in-house features with implementing automation processes.

Led the analysis of user feedback, identified areas for improvement, and implemented an automation process that increased vendor satisfaction by 90% and reduced Zulily onboarding time and cost by 50%.

Collaborated with the UX team for enterprise design systems improvements and created new vendor molecule design systems specifically for vendor squads projects.

Walmart

Designed and implemented data-driven strategies to optimize Walmart’s GDP finance dashboard and mobile apps for iOS and Android. All finance KPIs are in one place, reducing the finance team’s data analysis efforts by 60%.

The finance dashboard’s key features are the finance team can ability to view, drill down, compare, and customize all Walmart store finance data KPIs by region, city, individual store, and department with time filters. Achieved 100% team satisfaction.

Groupon

Collaborated with the 3PIP (Third-party inventory Platform) team to design “GrouponConnect” platform features, an API-based platform that simplifies vendor onboarding from marketplace to Groupon and enables them to import their products and details with a single click. This effort reduced onboarding costs and onboarding timings by 90%.

Also designed an added feature in the checkout flow that enables end-users to purchase third-party deals and checkout within the Groupon portal without navigating to third-party portals.

All Projects:

Groupon
Partnered with Groupon with Merchant Gateway team and led product design strategies and shipped intuitive user interface experience in multiple projects like Merchant Gateway self-service onboarding system, Vendor Dashboard, fulfillment’s, Purchase Order(PO) cutting Tool, and Post MSAT user survey tool.

Gilead
Led a small design team (Offshore) and crafted customer center design solutions for Gilead’s mobile apps (G- Mobile, G-Dose, and G-Approval) and Intranet-based web portals (GNet, GShare, and GSearch). Created a new design system for both mobile and Web with an advanced design system.

Wells Fargo
As a senior designer, Successfully executed a user-centered design process and delivered the Wells Fargo API Developer portal system includes a simplified business-to-business onboarding concept and advanced API categorization with modern user interfaces and features.

Humana
Key design contributor for Humana’s clinical exchange guidance (CGX 20) design project with a fast-paced agile environment. Led design strategies and Improvised product experience, and design systems and reduced overall processing time for members’ eligibility, claims, authorization, and health assessment pages with version history and comparison features.

Care First BCBS
Led design efforts by collaborating with peers, product owners, business analysts, and engineers and crafted an intuitive user interface with all new features that help brokers to view, and analyze all the data in a single place, and do necessary action promptly with advance notifications.

Health Enterprise (MMIS) Portal – Multi-state (NJ, NY, ND, MT, NH, AK, and NE)
Lead design strategies and 5 members of the design team (Onsite/offshore) at every stage of the design process. Partnered with federal and state teams and made sure followed all state HIPPA-related rules during the design process. Our team reduced end-users eligibility, pre-authorization, and post-claims processing times 72%.

Xerox – Nevada Health Exchange
As a senior designer, I improved overall member eligibility, insurance view/compare plans, selection, and user authorization/payment processing flows. Engaged with functional domain experts to achieve all healthcare-related state and federal HIPAA and accessibility 508 compliances.

eBay
Designed native tablet applications and a safari-based eBay tablet website with advanced UI responsive frameworks. Improvised eBay sales from 32% to 68% from tablet web browsers like Chrome and Safari.

Offshore (India)
I had the opportunity to work with many small and large projects web portals and mobile application projects like The Hartford, Abbott GPRD portal, Norton Thread map, and Lowes Store manager mobile App.

3D animation and Special Effects

Graphic/Web design, 2D animation, and Multimedia audio/video streaming.

Electrical and Electronics Engineering